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1. Do I need to place anything under the bottom of the pool to protect it from the ground?
Once the ground has been prepared according to the Owner’s Manual, a plastic tarp or foam pad will make a good barrier between the liner and ground.
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2. The Splash vacuum will not move.
Is skimmer basket in place
Is handle across skimmer basket in place and not cracked
Is there air in the hose? (Submerge hose to remove all air)
If pressure on filter tank has a 10 lb. rise, clean filter or backwash.
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3. Skimmer has low suction.
Check for obstruction in skimmer, bottom skimmer hose, hair lint trap on pump
Clean skimmer basket
Make sure ball valve is fully open
If pressure on filter tank is higher than 12, clean filter element or backwash.
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4. Leg has slid out of top rail.
Drain pool completely to re-engage leg, we recommend at this time to add Splash Foot Blox to pool legs. Contact your local dealer for these.
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5. Leg has slid off wood block or concrete block.
Drain pool completely to reinstall support, we recommend the Splash Foot Blox to support each leg. Contact your local dealer for these.
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6. How do I remove the dark scum line around my pool?
It is safe to use Simple Green, 303, 409 or any other biodegradable cleaning agent with the aid of soft brush.
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7. Can anything be done about the white discoloration spots on my liner?
This is caused by the in-proper use of chlorine. There is no process to restore the color, however it can be prevented by the proper use of chemicals. Never place any form of chlorine in the skimmer. We recommend the use of a locking, floating dispenser. Ask your local Splash dealer about the SplashClear System which is a natural salt chlorination system for your pool.
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8. What accessories are available for my SplashPool and how can I order?
Accessories available for the SplashPool can be viewed on the website on the accessories page. Please contact your local Splash dealer, use the dealer locator for a dealer in your area, or call Splash to order direct.
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9. How do I winterize my pool?
Winterization instructions are listed on the website or in the Owner’s Manual.
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10. How do I patch a small cut in my pool?
Use the repair kit that is included with the pool to patch small cuts in the liner. Clean the surface on the waterside of the liner, apply glue to the patch and hold in place (on the inside of the pool directly over the cut) for a few minutes.
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11. I have misplaced my Owner’s Manual.
The complete Splash Owner’s Manual, can be found on the website under manuals.
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